Description:
When emotions run high, it's important to know how to stay safe. This 1-hour training will teach participants how to recognize when someone is becoming emotionally escalated and to use their words to calm things down.
Learning objectives:
- Identify common signs of escalation behavior
- Demonstrate at least two verbal de-escalation techniques that promote safety and respect.
CEU Information:
This course provides 1.0 CEU’s. CEU’s are Category 1 CEU provided by Indiana State statute 839IAC 1-6-2(F)(86)
Registration information provided as part of this course may be used by MHAI for various purposes, including reporting to state agencies and other accreditation and/or funding sources.